Frequently Asked Questions

To assist you in using our site, we have compiled a list of frequently asked questions that should resolve most queries


If you are still having problems using our site, please get in touch via the Contact Us page.


Frequently Asked Questions Contents


Who are PayPal? Do I have to have a PayPal account to purchase goods?

PayPal is one of the most widely used payment processors on the Internet. It is owned by eBay, and is regulated by the FSA in the United Kingdom as an 'electronic money institution', providing the same protections for consumers as exist for regular commercial banks.


PayPal acts as a gateway for payments between consumers and businesses. When you purchase goods from Cardews of Oxford, you will give your credit or debit card details to PayPal, who will authorise your transaction and collect any funds required. These funds are then placed in the Cardews of Oxford PayPal account. Cardews of Oxford do not ever see your credit card details, providing you with extra security.


You are not required to register with PayPal to make a payment, but it is recommended. You can use the same account to make purchases on many thousands of websites, and to pay for goods from eBay.


How do I pay with my credit card?

We encourage you to register for a PayPal account, for continued ease-of-use when making payments to CardewOxford.co.uk, and for use with other merchants on the Internet. However, we understand that some people would rather just pay with their credit card.


To pay with your credit card, proceed with your checkout as normal. Once you reach PayPal, scroll down to the section that says "Don't have a PayPal account?" and click "Continue"